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Frequently Asked Questions
HOW CAN WE HELP YOU?
Where is Sanjo Fashion located?
Sanjo Fashion is based in Dhaka, Bangladesh. We also offer nationwide delivery so you can shop from anywhere in Bangladesh.
What categories of products do you sell?
We offer 6 main categories:
Men’s Fashion
Women’s Fashion
Kids Zone
Footwear
Skincare Products
Accessories
How can I place an order?
Simply browse our website, select your desired product, add it to the cart, and proceed to checkout. You can complete your order using cash on delivery or online payment.
Do you deliver outside Dhaka?
Yes, we deliver all over Bangladesh through trusted courier partners.
How long does delivery take?
Inside Dhaka: 1–3 working days
Outside Dhaka: 3–5 working days
What payment methods do you accept?
We accept Cash on Delivery, bKash, Nagad, and Debit/Credit Card payments
Can I return or exchange a product?
Yes, we have a simple return & exchange policy. If the product is unused and in its original condition, you can request a return or exchange within 3 days of delivery. (Certain items like skincare may not be eligible once opened).
Are your products original and high quality?
Absolutely! At Sanjo Fashion, we prioritize quality and only offer authentic, premium products.
How can I contact customer support?
Absolutely! At Sanjo Fashion, we prioritize quality and only offer authentic, premium products.
Do you offer discounts or promotions?
Yes, we frequently offer seasonal sales, special discounts, and promotional codes. Stay connected with us on social media to get the latest offers.
